Techsurance is an insurance KPO company supporting carriers, MGAs and TPAs with underwriting, claims and back office work, done to your rules.
Most insurance outsourcing companies treat insurance as one industry among many. Techsurance works only on insurance. As a knowledge process outsourcing company, we hire for insurance roles and train our teams on risk assessment, underwriting and claims, so they make knowledge-based checks inside your guidelines, not just data entry.
Founded in October 2021 with five people, we have grown to a [300+] person team working from Mumbai and Pune. We hold ISO/IEC 27001:2022, ISO 9001:2015, and GDPR certification.
Financial, medical and group underwriting support, from case receipt to policy issuance.
Claim registration, document review, case evaluation and maker-checker QC to your rules.
New business onboarding, policy administration, billing and reconciliation.
Pre-authorization and health claims support for payers and TPAs, with structured validations and payout checks.
Standardized risk review using validated inputs and audit-ready documentation, aligned to your guidelines.
Few insurance outsourcing companies bring more than 100 years of collective insurance experience across underwriting and claims decisions, applied by insurance-only teams.
Unlike many insurance outsourcing companies, we run defined workflows, maker-checker review on every case and governance reporting. You keep the decisions; we make sure the work behind them is complete and checked.
In insurance outsourcing, speed means little without accuracy. Automation and tracking improve turnaround, accuracy and the predictability of outcomes, and make performance visible to you.
Teams trained on your process, with tailored integration into your systems. As an insurance outsourcing company, we are ISO/IEC 27001:2022 and [ISO 9001:2015] certified.
MD and CEO
Sr.HR Manager
Chief Innovation Officer
VP - Business Development
Head - Quality
Head- Operations
With Techsurance we have found a reliable partner in our efforts to improve efficiency without compromising our quality and risk management framework. Definitely worth a mention is the can-do attitude which is crucial in crunch situations !! Thank you Techsurance
Techsurance Pvt. Ltd. is an organisation led by an industry veteran with decades of experience and a strong understanding of insurance. My first impression is that the organisation is focused on onboarding quality resources, backed by training, who will deliver high-quality service, and, in turn, business will follow. This makes Techsurance a partner one can look forward to working with. I wish Team Techsurance a successful future.
Techsurance has been assisting our operations team for the past four months. The team quickly grasped non-motor policy processing with just a few weeks of coaching and has since progressed to handling more complex policies.
Our interactions with the Techsurance team have been seamless, allowing our operations team to focus more on enhancing customer service, retaining existing business, and driving sales growth.
We are gradually building a stronger relationship with Techsurance and look forward to reaching new heights together.
Techsurance Pvt. Ltd. has consistently demonstrated professionalism, operational excellence, and a strong commitment to quality in supporting our pre-underwriting processes. Their focus on accuracy, timely delivery, and service excellence has made them a dependable business partner. I appreciate their continued support and wish the team continued success.
Insurance outsourcing means an insurer, MGA or broker hands defined operational work, such as underwriting support, claims processing or risk assessment, to a specialist partner. The partner’s trained team does the work under agreed quality checks. The insurer keeps supervision and final decisions.
An insurance outsourcing company runs operational work for insurers, MGAs and TPAs, such as underwriting support, claims processing, risk assessment, policy servicing and compliance support. Your own teams stay focused on decisions while the partner runs the supporting processes.
It is knowledge process outsourcing for insurance: work that needs judgment, such as checking a medical disclosure against a report. Where many insurance outsourcing companies serve several industries, Techsurance is a knowledge process outsourcing company that works only on insurance. Teams are hired for insurance roles, trained on underwriting, claims and risk assessment, and every case gets maker-checker review. You keep the decisions.
Techsurance supports underwriting, claims processing (including health claims, claims adjudication and claims administration), risk assessment, back office work such as policy administration, billing and reconciliation, and insurance compliance. Each service follows insurance-specific workflows, not generic processing.
You share your guidelines, sample cases and turnaround targets. The team is trained on your process and runs a pilot with full quality checks, then takes on live volumes. Regular reports track turnaround, accuracy and quality, and capacity adjusts as your volumes change.
They can be, when the partner has certified controls. Techsurance holds ISO/IEC 27001:2022 certification for information security, plus ISO 9001:2015 and GDPR certification, with role-based access to your systems. Your compliance team stays in charge of regulatory interpretation.
Your underwriters and adjusters spend less time on repetitive processing and more on decisions. Specialist teams add capacity for peaks without new hires, and the same checklist and quality checks apply to every case, so results stay consistent.
Comparing insurance outsourcing companies? Tell us which part of your operation is under pressure, and we’ll show you how an insurance KPO team would handle it.
