A claims director facing a growing pending queue during a volume spike already knows
When a new claims management system is put into use, the dashboards appear clean
When an insurer is considering the option of outsourcing, it usually begins by looking
A three-week delay in the prior authorization queue can eventually show up in claims
Even if an insurer has rigorous underwriting guidelines, the turnaround time can still be
Even if an underwriter has a complete risk profile on an applicant, they can
US insurers just closed one of their strongest underwriting years in over a decade.
Most insurers have already outsourced something. A claims queue, a policy-servicing backlog, and some
Insurance fraud costs Americans $308.6 billion a year, according to a 2022 study conducted
Most insurance RFPs fail before anyone writes a single question. An RFP, short for
Search “insurance process outsourcing cost” and you’ll find a lot of confident numbers. 47%
Roughly 30 to 40% of a commercial lines underwriter’s time goes to administrative tasks
